Facility Management: Filling the Experience Gap
Recorded On: 07/07/2020
Facility management positions are becoming harder to fill. How do organizations supplement the average facility manager's 28 years of experience when these building caretakers retire or leave the industry? Existing buildings with older systems and technologies become especially challenging as the institutional knowledge of employees is lost. Building owners are not the only ones struggling to fill these positions, service providers also find it difficult to recruit and retain qualified employees to fill the experience gap. This presentation will propose means to educate our current talent and provide technological resources which can lower the liability of losing years of tacit knowledge and in tandem, facilitate the entrance of a new generation of facility managers. The attendee will acquire new and innovative ideas which can be implemented now to fill the experience gap and assure continued safe and trouble free operations.
Account Manager, Limbach Company
He holds two bachelor’s degrees (in Mechanical Engineering and Spanish) from Florida State University. Michael earned his Master of Business Administration from Saint Joseph’s University in Philadelphia, where he graduated at the top of his class in the Executive MBA program.
SMS360, LLC was founded when an energy retrofit construction and maintenance company with a focus on 3D technology (ECSI360) merged with a global leader in the implementation and enhancement of Enterprise Asset Management (EAM) applications (Strategic Maintenance Solutions) through a mentor-protégé joint venture. Our approach to managing facilities focuses on the elimination of waste. We integrate design, construction, maintenance and operations with electronic BIM (Building Information Modeling) to FM (Facilities Management) solutions.
Assistant General Manager, Prologis
Senior Property Manager, Accesso
Keli oversees the management of 1515 Market Street with five building engineers and 24/7 security. As an on-site manager, Keli is the main point of contact for tenant fit-outs and monthly financial reporting. Her team hosts several tenant relation events throughout the year and always receives high praise from tenants in regards to their responsiveness and daily interactions.
Keli previously oversaw the management of approximately 800,000 square feet of suburban office buildings. Part of Keli’s portfolio included two third party medical office buildings for which Keli was responsible for negotiating leases and presenting financial updates at quarterly investor meetings.
In addition to Keli’s management responsibilities at Accesso Services, Keli also serves as the budget liaison between the asset management, accounting, and property management departments. This role includes oversight of the budget process for approximately 38 properties across several markets.
Keli is also the immediate past chair of BOMA Philadelphia where she has served in leadership for seven years through her time on the Board of Directors and the Executive Committee of the Board of Directors.
Regional Engineering Manager Mid Atlantic and South East, Able Services
Prior to joining Able Services, Ty had a 30 plus career with progressively greater responsibility with several Commercial Real Estate Firms, Real Estate Owners and REITS in the Property Management and Facility Management fields including Regional Vice President of Property Management with Behringer Harvard, Senior Property Manager and Director of Property Management for University City Science Center and Senior Vice President and Principal with Trammell Crow Company.
Ty obtained his Real Property Administrator designation in 1996, is a former Director of BOMA Philadelphia as well as former Co-Chair of the Sustainability Committee. He is currently the BOMI instructor of the SMT/SMA program for Philadelphia.
Last speaking was the BOMA International Conference in 2019 where I was a panelist for the “Recruiting the Next Generation of Building Engineers Part 2: A Continued Discussion from BOMA 2018” Session