How Do You Grow Without Growing? The Future of Health System Operations

Learn how different systems are revising their strategy around administrative space, and how they are increasing the throughput of their facilities during a pandemic.

COURTNEY NELSON

System Director of Real Estate Transactions & Portfolio Strategy

CommonSpirit Health

Courtney Nelson is the System Director of Real Estate Transactions & Portfolio Strategy for CommonSpirit Health. Courtney has spent her entire career in healthcare real estate and most recently supported the real estate portion of the megamerger of Catholic Health Initiatives and Dignity Health that resulted in CommonSpirit, the combined organization with 142 hospitals in 21 states. In 2016/2017, Courtney led the largest sale leaseback transaction by a hospital system when Catholic Health Initiatives sold a portfolio of healthcare real estate assets valued at nearly $1B to Physicians Realty Trust. Courtney currently oversees multiple facets of CommonSpirit's real estate transaction activity including all leasing, development, acquisition, disposition and portfolio strategic planning for all types of real estate and land. In 2020, Courtney was featured in American Healthcare Leader magazine for her innovative work with CommonSpirit Health and was recognized by Connect Media in 2017 as one of the Top 40 Women in Real Estate. Prior to joining Catholic Health Initiatives, Courtney was Vice President of Asset Management & Leasing for NexCore Group, a healthcare real estate development firm located in Denver, CO. She earned her B.S. and M.B.A. from Stephens College, a private women's college located in Columbia, Missouri.

KELLIE HILL

Senior Associate

JLL

Kellie Hill has 20 years of experience in the commercial real estate industry with specialization in Brokerage, Business Development, Account Executive, Director of Operations, Project Manager, Program Manager, Construction Superintendent, and CEO of a boutique consulting firm. She is currently the Senior Associate on the Southern California Healthcare Practice Group. Through her diverse background in real estate and development, she is able to identify current obstacles in a very complex market and bring creative solutions that help save time and money. She thrives in change and uncertainty and ensures her clients experience the calm, not the storm.

Previous to joining the Southern California Healthcare Practice Group, Kellie was the Sales Director for GreaterLos Angeles and Orange County.
She was responsible for all sales activities throughout the Greater Los Angeles and Orange County Region. Her duties include pursuit identification and management, strategic development with multiple lines of business within CBRE to align with sales strategy, sales professional growth and training, technology roll-out, and change management. She is proficient in many cloud collaboration tools including Salesforce, Box, Hightower, VTS, Smartsheet, and Tableau.

Hill joined CBRE from Cassidy Turley where she served as Vice President of Project and Development Services in Southern California. During her tenure at Cassidy Turley, Kellie founded the project management division in San Diego, CA growing revenue by 250%

DEB SHEEHAN

Managing Director

The BDO Center For Healthcare Excellence & Innovation

Deb is a Managing Director of BDO USA, LLP’s Advisory Practice, a team that is devoted to helping organizations achieve optimal operational and financial performance outcomes in deploying their processes and real estate assets. BDO’s practice brings together leaders with deep experience across financial, clinical, design, construction, operations, data analytics, and legal disciplines committed to a collaborative culture to create robust organizational change.

Honing a background of business management, design, engineering and construction, Deb champions strategies that shape industry trends and anticipate next generation solutions. Her success partnering with clients across the globe has made her a sought after industry expert, contributing to ASHE, American Business Journal and Becker’s Hospital Review as well as National Building Sciences Institute.

In a career spanning three decades, Deb has been honored for her evidence-based project delivery approach. Her work has been published by organizations such as Building Design & Construction and Health Facility Management in addition to features in The Wall Street Journal, Fast Company, Forbes and Modern Healthcare. Deb is a past recipient of Building Design & Construction’s inaugural 40-und-40 program.
She is a diplomat of the American College of Healthcare Executives and a DBIA and LEED certified professional.

LAMONTE JOHNSON

Director, Real Estate Planning & Market Lead

Atrium Health

An energetic, positive leader with expertise in client relationship management, corporate real estate and business support. Proven track record of achieving results by developing strategic business alliances and oversight of business programs. Adaptable team player with a history of success in changing environments, including merger integration teams. Strengths include excellent communication skills, strategic planning, project / program management, and handling complex business problems.

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HOW DO YOU GROW WITHOUT GROWING? THE FUTURE OF HEALTH SYSTEM OPERATIONS
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