The New Tenant Amenity: Health & Wellness

In the wake of the pandemic, innovative owners and managers are reimagining services provided to current and prospective tenants.  The need to retain and attract the best tenants has many leading owner-managers deploying innovative and out-of-the-box strategies.  While common areas and conference rooms will continue to be important, health and wellness has become the hottest tech-enabled emerging trend in the industry. 

In this innovative BOMA session, you will hear from leading owners and managers as they discuss health and wellness as the new tenant amenity.  Throughout the conversation, our panel of experts will discuss innovative value-add tenant service strategies to help improve your building operations. 

During this session, participants will:

*  Discuss health and wellness as the new tenant amenity

*  Discover innovative strategies to add value to tenant services

Ashkan Zandieh (moderator) (Moderator)

Head of Strategic Innovation & Emerging Technologies

REACH-Second Century Ventures

Ashkán Zandieh is the Head of Strategic Acceleration and Expert in Residence at REACH Commercial. Zandieh leads the strategic acceleration across multifamily, office, retail, brokerage, construction, and industrial real estate.

A leading expert in commercial real estate tech, innovation, and venture capital, Ashkán's research and insights have been sourced by nearly every venture capital investor, media outlet, and commercial real estate organization, globally.

A real estate tech veteran and founder of the modern real estate technology movement in 2012, Ashkán hosted the world's first Real Estate Tech Demo Day and Real Estate Tech Hackathon in partnership with the Urban Land Institute (ULI), helping to usher in innovation in the built world.

An entrepreneur and commercial real estate expert, Ashkán is the founder of RE:Tech (acquired by CREtech) a global proptech-venture capital research and advisory firm,  a member of the Board of Advisors at CREtech, co-founder and former co-chair of the ULI New York Real Estate Tech Council, co-founder of Sonoture, and insights advisor to leading real estate organizations.

Mr. Zandieh is a frequent source for leading business publications, including the Wall Street Journal, Forbes, New York Times, The Real Deal, Estate Weekly, Business Insider, GlobeSt, Commercial Observer and more.  In 2012, Mr. Zandieh was named the "Tech Whisper" by the Commercial Observer.  He has also been published in Forbes for his research on the Sociology of Tech, a TEDx speaker on the Biology of Cities, and a founding member and co-chair of ULI New York's Real Estate Tech Council.

Jeff Kok


Mill Creek

Jeff Kok serves as the Chief Innovation Officer and Chief Information Officer for Mill Creek Residential. In his role, Mr. Kok is responsible for overseeing Innovation, Building Technology, Information Technology, Cybersecurity, and Environmental, Social and Governance (ESG) with the goal to transform how Mill Creek leverages technology as a competitive advantage and increase the value of Mill Creek’s communities and improve theresident experience.

Since joining Mill Creek, Mr. Kok has digitally transformed the organization while driving innovation, automation, investment value, net operating income, and operational efficiencies across development,acquisitions, construction, property management, asset management, investment management, and the national services functions. 

Prior to joining Mill Creek, Mr. Kok worked for Celanese, afortune 500, in a variety of positions, but most recently as their Chief Information Security Officer (CISO) with overall responsibilities for global cybersecurity.

Evan Fain

General Manager


Evan Fain is the GM of Enterprise at Industrious, the largest premium flexible workspace provider in the U.S. with over 95 locations in more than 50 cities. Before joining Industrious, he was VP of Marketing & Business Development at CourseHorse, a leading education startup. Earlier, he worked in Strategy & Analytics for Patch, AOL’s hyperlocal news network, and Co-Founded DealsForDeeds, a social enterprise.  Evan started his career in management consulting at The Avascent Group, where he focused on growth and M&A strategy within the aerospace, space and defense industries. Outside of work, you’ll find him volunteering at the tech education nonprofit Code/Interactive. Evan holds a B.A. in International Relations and Urban Studies from The University of Pennsylvania and lives in NYC.

Sandy Albert

Senior Director of Real Estate


Sandy is a leader in urban and high density, multifamily, co-living, micro-unit, and mixed-use real estate investment and development nationally. He spearheads real estate growth activities for Common and has been focused on national expansion for Noah, Common's dedicated workforce housing brand. Common is the largest technology-driven and community-focused residential company in the US.

 Sandy's career spans 16 years of real estate investment management, acquisitions, development, and finance. Prior to Common, Sandy worked for Adam America Real Estate, one of the most active multifamily developers in New York City and Brooklyn, and prior to that Andover Properties, a private family office real estate company based in New York City. Sandy is a 16-year member of the Urban Land Institute and a founding member of the ULI Technology and Real Estate (Gold) Global Product Council.

 Sandy received his BA in History from Skidmore College and his MS in Real Estate Development from the Graduate School of Architecture, Planning, and Preservation at Columbia University.


Ravi Bajaj LEED AP

Program Manager, ESG and Sustainability


Ravi is focused on sustainability advisory projects using the WELL, LEED, GRESB, BREEAM In-Use, Envision, and Living Building Challenge rating systems. His focus is on the use of the right metrics for a given client or project, and integrating the aspects of different goals and rating systems to optimize building performance. Ravi is trained as a WELL Performance Testing Agent.


The New Tenant Amenity: Health & Wellness
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5 Questions
1.00 CEUs credit  |  Certificate available
1.00 CEUs credit  |  Certificate available