Engage! Creating Stronger Connections Between your Buildings and its Occupants (and Why it Matters)
Recorded On: 07/07/2020
How strong is the connection between your building and its occupants? High-performing portfolios make ensure that bond is stable and consistent. In a tenant-driven world, how well we engage tenants matters more than ever. But, effective connection with tenants looks different for every CRE organization. Tenant engagement can be your competitive advantage, if you can take advantage of its benefits and best practices. In this session, you will hear from a panel of industry experts from diverse points of view, who each bring a different experience dealing with this critical issue.
Executive Director, Asset Management, USAA Real Estate
Prior to joining USAA, Brian was Senior Vice President, Asset Management for McCarthy Cook & Company, leading the asset, property management and leasing effort for a 4.5 million-square-foot portfolio of Class A office assets throughout Northern and Southern California. Prior to re-joining McCarthy Cook in 2013 Brian was Vice President at Transwestern responsible for all aspects of leasing and management at MetroCenter in Orange County, an 800,000 sq. ft. Class A office/mixed use campus. Prior to joining Transwestern, Brian served as leasing director/district manager with RREEF Management Company where he was responsible for an office, mixed-use and industrial portfolio of approximately 1.8 million square feet, including MetroCenter. Brian oversaw all leasing and management operations and was responsible for creating and executing extensive budget and business plans while running leasing operations and completion of capital projects.
Brian was also the youngest BOMA International Chair and Chief Elected Officer in 2016-2017